Forum Discussion

4 years ago

madden 23 - Must be signed in to access online features

When the game first released at 12 I went to login and it wouldn’t let me connect to the servers to play anything online, so I just assumed it was because everyone was on the game at once. But still ...

madden nfl 23

veedubit

4 years ago

I am having the same issues. For the 2 days I have owned the game I haven't gotten to play it at all. All I want to do is play face of the franchise.

I am on disk PS5

I have the digital version of the game

I have a wireless connection

I have reset my console, router, Uninstaller the game and reinstalled it, changed wifi networks, and got on a wired network. Nothing has worked.

justinthomas32
4 years ago
And it’s messed up bc ea sports is not easy to contact
- EA_Aljo
  Community Manager
  4 years ago
  @justinthomas32
  
  We have several ways to contact an advisor you. You can try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support.
  - Bluebeardishere
    4 years ago
    Just reinforcing that this is still happening to me. Have run through all suggestions. Sometimes I can get in, but it is not consistent. On PS5. Wired. The message shows up more often than not and has since last Wednesday.