Forum Discussion

FinesseUF's avatar
FinesseUF
4 years ago

madden 23 - Must be signed in to access online features

When the game first released at 12 I went to login and it wouldn’t let me connect to the servers to play anything online, so I just assumed it was because everyone was on the game at once. But still ...
madden nfl 23
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
4 years ago

@justinthomas32 

We have several ways to contact an advisor you. You can try messaging @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support.

theSC0211's avatar
theSC0211
4 years ago
@EA_Aljo I physically checked EA and PSN an I'm signed into both. The problem is with the game itself, an I'm beginning to feel that this madden was a way of ripping the public off. There's no reason why there hasn't been a massive message to go out to all users who purchased the title letting them know of what's going on an Keeping us in the loop about the fixes so that we know. People wouldn't be complaining if you all bothered to tell us what was going on. As many madden communities as you have; you have the official game website, you have gamestop, you have playstation; plenty of places to send out a mass video or message about what is going on. Until the issue is fixed you will be continually flooded with unsatisfied customers that you clearly have given zero information to after taking all our money.
  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @theSC0211 

    When we have information, we'll provide it. We want this fixed as badly as everyone else. Hopefully, that'll happen soon.

    • theSC0211's avatar
      theSC0211
      4 years ago
      @EA_Aljo Listen to the sense that makes. If you don't know what's going on....then tell the public you are unsure about what's going on an you are working to fix it.....post it on social media, EA, Playstation, gamestop, heck anywhere that sells the game so that the public is aware.
    • theSC0211's avatar
      theSC0211
      4 years ago
      @EA_Aljo You never keep your consumers in a state of confusion after a purchase or you will lose your audience, which is what is taking place. An all that was needing was a constant update publicly so that all consumers are in the know. If they don't know anything, then they will go off what they do know which is that they bought this game an are unable to play the way they should be able to. That equals a company wide loss because the public will want their money back for a dysfunctional product.
    • theSC0211's avatar
      theSC0211
      4 years ago
      @EA_Aljo Like even now yal are short talking us about an issue that clearly yal seem to either know about an find funny, are completely unsure of how to fix an are scrambling to come up with something, or are keeping us oblivious to build a revenue stream through people constantly talking about the title. When all that was need was to speak to the people. If the heavens never let its followers feel that the place they sought after was obtainable people would have given up. So heaven makes its presence felt an followers continue to follow.

Featured Places

Recent Discussions