Called EA again they said they will not refund me and they hung up the phone on me
I have tried everything possible and if there is more that is more technical I am screwed because I am technically not good at all with electronics. I barely can set my ps5 up, so when there is all the technical terms on what is suggested I am clueless. I just want to play the game and don't understand why we have to be logged on to a ea site just to play the game. None other of my sports games have multiple places to login to just to play.
This is getting old real quick. Still can’t play. Still getting servers can’t connect and unknown login error. I don’t understand the issue. What are all the server maintenance hours for if not to fix this problem!?
Called EA again the solution they gave me worked , you have to switch your internet connection to another source like a hotspot go into madden login in to ea servers , it to me two try’s and it logged in then go back switch to your primary WiFi you use then go back into madden and hit log in atleast twice and you’ll get in
@EA_Aljo and @all
The bug is in the “Quick Resume” feature. If you start the game and a small black window in the top right appears that says Quick Resume, you will experience connection issues to the EA servers. I imagine there’s some sort of network handshake that fails in this Quick Resume feature, Aljo please forward this information to the technical debug team so they can focus their efforts properly.
To fix this issue on Xbox Series X, I went to the Xbox Home Screen, on the Madden 23 game icon I pressed start to access a menu and pressed “Quit”. When I restarted Madden 23 after that, I have had a 100% connection success and have been able to play my Franchise save again. The Quick Resume box in the top right does not appear when I am able to successfully launch the game and connect to EA servers.
What’s up peeps. I’ve been watching this chat since the beginning. Tonight is the first time I’ve been able to get into the game since I got it night on night one. I did a hard reset on my Xbox series x but picked the option to keep all of the games and apps. It worked the first time I opened it after that. Not sure why but give it a try.
