When the game first released at 12 I went to login and it wouldn’t let me connect to the servers to play anything online, so I just assumed it was because everyone was on the game at once. But still everytime I go to try and login and play online it says I can’t connect to the EA servers.
It would be really nice to have someone from ea who is actually working on this problem explain the situation and give an estimate on when this will be resolved. The problem is clearly on their end and to have these moderators continue to say the same things over and over again about checking our internet connection, rebooting the console and modem, etc in every thread is getting really old and extremely frustrating. I understand things happen, but at least come on here, be up front, explain the situation, tell us what you’re doing to fix the problem, and how long it may take to fix it. I was stunned when I chatted with someone from ea last night and was told to come back in “some time” to see if it was fixed. What made it worse was then the guy says they’re been instructed by there higher ups to not tell us the problem or when it may be fixed. I’ve never seen customer service that’s this bad in my life. I asked for a refund and the response I got again was I understand you’re frustrated but come back in some time and hopefully it will be fixed. Ridiculous.
I've done everything that they have said been going on 4hrs and still can't even get on the game cause it won't connect.
Same Problem on PS5 tells it can't connect to ea servers and can't seem to connect to ps network. I connected threw wifi. Tried restarting and resetting my password.
Both me and my son , I’m on Xbox he’s Ps5 , both pre ordered for 90$ still can’t F@(ken play .. BS !
absolutely ridiculous!
Same exact thing has been happening to me all day, anyone find any fixes?
Hi I found a solution to this issue that worked for me. I noticed that all my freinds that had madden 22 on their ps5 were able to login so I tried downloading madden 22 and log into that so my ps5 was a trusted device on my EA account. After this I logged into madden 23 and it worked
Same issue... For 2 days nows pre-ordered and haven't been able to at it on PS4 EA fix this what the hell? Really annoyed
