Forum Discussion

jerseyboi1987's avatar
3 years ago
Solved

Madden 23 Crashing during Launch

When I launch the game from EA play or from the shortcut on my desktop, a black screen pops up as if its launching. Then it goes away and EA play pops back up without launching the game. 

System Specs

Windows 11

AMD Ryzen 7 5800

32 Gb Memory

RTX3060

I have attached the DxDiag file.

6 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @jerseyboi1987 

    Some troubleshooting steps specific to your issue/setup:

    Thanks.

  • I am having this exact issue and none of these solutions worked, any other ideas?

  • Stvweb02's avatar
    Stvweb02
    Seasoned Newcomer
    2 years ago

    I am having the same issue. Madden launches every once in a while, but not most of the time. I have reinstalled the EA app, Madden several times. It works every once in a while. I did not have these problems with Origin. I am paying for a EA play subscription that I can't even use. It looks like a lot of people are having the same issues. EA, Please respond.

  • Im assuming there was no fix as its doing it on Madden 24 now after the november update.. None of those ideas fixed it, as they have nothing to do with the game being on the EA app.. Reason I say that is because my game was working last month and I did nothing to my laptop, other than the november update and now the game is broken.. 

  • Bittersaint's avatar
    Bittersaint
    Seasoned Novice
    2 years ago

    I am having the same issue, with Madden as well as F1 2023.  It was happening on my laptop. I moved so got a PC and this is happening right out of the box. It's been a thing since I moved over to using the EA app. it caused me to go back to origin.  But far as I know that is not an option anymore.  Again this is a new build and still a problem.