Platform: Playstation 4
PSN ID: lil_cranny
Type of Network being used: wired
Date/time issue occurred: 10/14/2022 - Current day
What were you doing when it happened? Trying to play challenges and it gives me the error message: EA servers cannot process my request right now.
What was the last action you completed before it happened? I clicked play for the challenge
How often does the bug occur? Each time I try to play solo challenges
Steps: How can we find the bug ourselves? use my lineup and try playing challenges
Also, include any troubleshooting, Screenshots/Clips you might have: Restored license, disconnected and reconnected to Wi-Fi, uninstalled and redownloaded, changed lineups
Community ManagerHi there, @lil_cranny03
Thanks for reaching out about this. Try setting your lineup to the best overall. Let me know if that helps or not. Thanks!
I have previously tried this and it still doesn’t work. Is there any other fix to this problem?
Community ManagerTry setting all your team visuals to default. Also, if you're using a custom playbook, try a default one.
I’m still getting the same error page
EA dudes- My son had this issue. I was able to correct it by going to visuals tab. He didn’t have a stadium set. Might be a great idea to have a default stadium or any other visuals that could cause this error. He’s been down for a week.
Same thing is happening to me and has been for a month I cannot play most of the challenges.
