Forum Discussion

jordanj0810's avatar
jordanj0810
3 years ago

Madden 23 Error "Our servers cannot process your request"

Whenever I log into mut23 it shows me I have to do the joe burrow challenges so i did the first one but now im getting an error message when i try the second one saying : “Our servers cannot process ...
madden nfl 23
lil_cranny03's avatar
lil_cranny03
3 years ago

I’m still getting the same error page

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 years ago

@lil_cranny03 

I'd like you to power cycle your equipment with the following steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.

Also, can you switch to a wired connection or is your router too far away?

  • lil_cranny03's avatar
    lil_cranny03
    3 years ago

    Still didn’t work. And I’m already on a wired connection.

    • EA_Aljo's avatar
      EA_Aljo
      Icon for Community Manager rankCommunity Manager
      3 years ago

      @lil_cranny03 

      Thanks for trying that. Next, I'd like you to rebuild your database with the instructions here. Also, restore your licenses with these steps.

      • lil_cranny03's avatar
        lil_cranny03
        3 years ago

        Tried both of these and it still doesn’t work

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