Product: Madden NFL 23
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox Series X
What is your gamertag/PSN ID? SinkableSiren41
Date/time issue occurred 10/27/2022 11pm PDT
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Ultimate Team
Which part of the mode? Seasons
Summarize your bug When attempting to populate or change the active team strategy cards within a roster, the response "Our servers are unable to process this request at this time." Clicking "OK" ends the Ultimate team session and bounces you back to the game's main menu.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Swap strategy cards in roster, whether existing or new. I've erased rosters and tried to start from scratch with the issue recurring each time.
What happens when the bug occurs? Clicking "OK" ends the Ultimate team session and bounces you back to the game's main menu.
What do you expect to see? Expected gameplay of selected strategy card being made active on the roster.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB
Have tried deleting local data, have verified my wired connectivity and DNS servers, have uninstalled and reinstalled the game. Have tried selecting different cards with no success. Rebooted local routers/modems, etc and tested connectivity to EA servers.
