EA Staff (Retired)@EA_Illium , that definitely did not work. Tried all steps and alternative steps you have sent. I hate that I have to click around the game as if I am trying to find an Easter egg just so that I can play my game that I spent my time and money on.
EA Staff (Retired)Hey Everyone,
We've Made some recent changes and I wanted to reach out and confirm if you are still getting the Error message "Our Servers Cannot process your request"
If so, please let us know what you are attempting to do when you encounter the error.
I have not been receiving it over a week. I also don't see the ability to claim the rewards maybe due to the new event. Am i going to miss out on my rewards?
EA Staff (Retired)Wow I no longer have EA servers can’t process and the Claim Your awards issue, because there is no longer field of fear. The awards I was supposed to win for beating field of fear vs. cpu 10 games, I was never able to claim or play field of fear vs. cpu for over 2 weeks. Now I have played and beat field of fear vs. cpu 10 games for absolutely nothing because I never got to claim my rewards.
I guess that’s EA’s way of fixing issues. Forget what time and effort and frustration you went through dealing with the game. Don’t worry about how hard it is to earn the rewards to build up our teams. It’s no big deal if you don’t get the rewards you could have gotten if the game worked properly. We at EA will leave the game corrupted and when there is a new update we will remove all you worked for and earned, on our game that we collected your $100 for. So it’s no lose to us. So enjoy our new Madden 23, be patient we will figure it out before Madden 24 comes out. Until then enjoy our game if it works for you (HA HA), if not it makes a great screen saver for your tv.
This is exactly how it seems when we deal with EA. Your customer service is trash, and this EA help and HQ is trash. Nothing ever gets fixed until an update. Then after the update sooner or later there will be another issue found, that prevents players from completing the objectives. Good deal EA. Such a fabulous company, to be spending my hard earned money on. EA IS A JOKE!!!!!!!!!!!!!!
