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EA_Illium
EA Staff (Retired)
3 years agoHi @theSC0211 Can you try the following and check if this continues?
- Verify you signed into your PSN account
- Check for updates
- Restore Licence
- Try the steps in our Connection and Advance Connection Guides
- Open your PS5 NAT Type
- Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)
3 years ago
My brother was having the same problem with this situation. He got the game for playstation5 last week. He clicked something which brought up accepting EA terms and conditions and he had to accept them and now it works. He doesn't know what he did though. This all happened as i was reading the comments here. Hope this helps a bit.
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