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9320a3b2bdb707c's avatar
3 years ago

Madden 23 on Xbox One Failing to Startup At All

Product: Madden NFL 23
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One
What is your gamertag/PSN ID? Guarrdon
Date/time issue occurred 10/13/2022
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Play Now
Summarize your bug NOT 'Play Now' mode bug...I just couldn't find a relevant option for On Startup. Ever since the new screen (Deion Sanders promo) starts up the game, as the game begins to launch, it gets stuck in the "Play Like Mad" startup sequence. This is BEFORE the game is full loaded and gets to the menus. This used to work perfectly. I had been playing for a while previous to this issue.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Start the game on Xbox One.
What happens when the bug occurs? Game does not load to the standard menus. Stuck in the startup sequence (where Madden videos flash around and the progress bar says things like "Play like Mad".
What do you expect to see? I expect to get through startup to play the game like before.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB standard XBox One

Just to be clear - I have:
Cleared the cache.
Cleared any games saved.
Uninstalled completely.

Reinstalled.

Tried this about 15 total times with the same result.

Previously (10/12 and before) I have played it multiple times a day without issue.

6 Replies

  • Wow, so dumb.  I changed out my router and the pass through IP was tied to an different mac address.
    So it looks like it was on my end as a networking issue.

    It would have been nice to get some indicator saying that it could not connect or resolve some address.

    Sorry for wasting people's time!

  • SInerateGhost's avatar
    SInerateGhost
    3 years ago

    I’m having the same issue, but I haven’t changed anything with my internet. It started happing when the new update downloaded for me. 

  • Player_w25h458v's avatar
    Player_w25h458v
    3 years ago

    Without changing my router (Xbox plugs my modem) is there anything I can change on my settings?

  • Player_w25h458v's avatar
    Player_w25h458v
    3 years ago

    Actually I did. 
    i kept trying to open the game with an Xbox profile that wasn’t the same one linked to my a sports account. 

    once I loaded the game with my es sports enabled gamer tag it worked. I was even able

    to switch my gamer tags back to The other one. 

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