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bbrewer23goblue's avatar
bbrewer23goblue
Seasoned Vanguard
4 years ago
Solved

Madden 23 Pre Order - Have Not Recieved my free 99 OVR Player Pack for Madden 22

I pre ordered from the in game screen and have yet to recieve my free 99 ovr player pack for madden 22
madden nfl 23
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago
@sumatai

Did you use the offer via in-game on Madden 22 and were then directed to the store?
unfazedaustin's avatar
unfazedaustin
4 years ago

Hello, I sent screen shots of proof of purchase including date pre ordered my email and gamertag in screenshots to an ea support tech and was told because they were screen shots off of my mobile phone ( my only access to internet) they would not accept them. I'm not sure how to provide more proof that I pre ordered the bundle.

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