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bbrewer23goblue's avatar
bbrewer23goblue
Seasoned Vanguard
4 years ago
Solved

Madden 23 Pre Order - Have Not Recieved my free 99 OVR Player Pack for Madden 22

I pre ordered from the in game screen and have yet to recieve my free 99 ovr player pack for madden 22
madden nfl 23
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
4 years ago

Hey all,

This issue is now resolved- please see the accepted solution for latest information.

CADESKY5000's avatar
CADESKY5000
4 years ago

I provided all of the requested information to Sunita in live support and they still refused to issue the preorder pack.  Sunita claimed my proof of screenshots didn't match when they 100% did.   I asked what didn't match and Sunita refused to tell me and closed the support chat.   I have the full transcript to share.   How can ea support me on this and issue the pack? 

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