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bbrewer23goblue's avatar
bbrewer23goblue
Seasoned Vanguard
4 years ago
Solved

Madden 23 Pre Order - Have Not Recieved my free 99 OVR Player Pack for Madden 22

I pre ordered from the in game screen and have yet to recieve my free 99 ovr player pack for madden 22
madden nfl 23
Izaiahaaron's avatar
Izaiahaaron
4 years ago

i have not received my free 99 pack and madden points 

EA_Blueberry's avatar
EA_Blueberry
Icon for Community Manager rankCommunity Manager
4 years ago

@Izaiahaaron 

Don't worry we can get it added to your account. Simply contact one of our EA Advisors through the two options below to get this resolved if it hasn't shown up after 24 hours since your pre-order.

Our team will need a proof of purchase so please have that attached to your case when creating one at our Help site or have it ready if you contact our team over Twitter.

EA Help on Twitter

https://twitter.com/EAHelp

Live-Support

https://help.ea.com/en/contact-us/

Thank you for pre-ordering Madden NFL 23!

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