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danielpg1992's avatar
danielpg1992
Seasoned Rookie
4 months ago

Madden 23 server issue: cannot access Face of the Franchise mode

I am experiencing a recurring connection issue when trying to access Face of the Franchise on Madden NFL 23. Every time I attempt to load the mode, I receive the following error message: “Our Server...
madden nfl 23
playstation
technical issues
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
2 months ago

Hey everyone, 

If you're still running into these errors with Madden 23, can you share some details with us when you've got the chance? 

  • Which platform are you playing on? 
  • What's your PSN ID, Xbox Gamertag, EA Account ID, or Steam ID? 
  • Which game modes are giving you the error when you try to play? 


Having this info would be helpful for us to narrow down what might be causing the errors. Thank you! 

a54d1255e1bf7599's avatar
a54d1255e1bf7599
New Novice
2 months ago
  • I have tested this on PS4 and PS5.
  • VersusCA
  • Play Now Live presently is not working. Previously online franchises AND face of the franchise were not working (even if playing alone) but this seems to have been fixed within the last few weeks.

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