Alright so I've had this problem since beta and its still happening till this day while I'm playing the trial version of the game every time i load into the game it says i need to connect into online servers and I’ve tried everything like restarting my router, checking my xbox live and ea play membership and it still wont let me play online it just keeps on telling me i can’t connect to ea servers and not to mention I've checked the server status it says its just fine but still i cant load in please fix this problem i have yet to even touch a online game of madden 23.

Hey there, @chr8sta1n7 Thanks for reaching out about this. I'll try to help get this resolved. I see you reset your router, but it would be good to power cycle your console and network. To do this, follow these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.

Madden 23 servers | EA Forums

13 Replies

EA_Aljo
Community Manager
3 years ago
Hey there, @chr8sta1n7

Thanks for reaching out about this. I'll try to help get this resolved. I see you reset your router, but it would be good to power cycle your console and network. To do this, follow these steps: unplug your modem/router and console. After 2 minutes plug in the modem/router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not.
CalebTr02
3 years ago
Ive been having the same issue. I don’t know what to do plus it’s frustrating. It’s happened since end of July. Plus like you I haven’t even played the new updates and can’t because it won’t connect to the EA severs. Did you find the way to connect back to it?
Cheeznbacn
3 years ago
@CalebTr02 I have madden pc edition, and paid for ea online thing. It doesnt work for me. I could you any suggestions
Cheeznbacn
3 years ago
@EA_Aljo I have madden pc edition, and paid for ea online thing. It doesnt work for me. I could you any suggestions
Bloodlordgrim
3 years ago
I've been online all day my PS5 and phone are still connected to my internet I've ran speed tests the issues isn't with my internet it's the E.A servers I try challenges or play head to head in U.T or even Face of the franchise E.A servers disconnected and that's the issue with the loop hole with face of the franchise get off your * EA fix the problem it's been an issue sense Madden 23 came out
Southdallas64
3 years ago
EA Sports I've been sitting on 61 for about 2 weeks now and it will not give me Max level. It says I need(1,482,000 for the next level Max. I have been sitting on (1,460,000) for 2 weeks it have not changed at all
bdv31397
3 years ago
Hey * it’s not on our end. It’s on your stupid company’s end. How would we ALL have internet problems? Not to mention we’ve all done every step of troubleshooting and it DOES NOT WORK. I just want to do an online franchise and enjoy myself.
robsheol
3 years ago
I just bought this game this week and have yet to be able to play anything other than franchise mode. If this keeps up this way, I'm definitely going to ask for a refund. This is ridiculous.
william21169
3 years ago
Since EA does not want to reply to the threads about the Solo Battles / MUT Champion issues, I figured I would post where they seem to be paying attention. There is one day left in the competitive season and I need 26 points to max out the rewards. I only need one more MUT championship win to get 20 points, but all I can do is play H2H. I only have 25 H2H points left available, leaving me INE short, but even then that would require me to win 23 H2H games in a day, which I don’t have time to do. The lack of any respond or solution is ridiculous. EA needs to either como the rewards missed or extend the season.
dlbreen3212
3 years ago
@william21169 EA got our money for the game and now don't give a * about the people