Product: Madden NFL 23
Platform:Xbox Series X
Which console generation do you have? Microsoft Xbox One X
What is your gamertag/PSN ID? Arrr a yacht
Date/time issue occurred 09/04/22
What type of issue do you have? cloud save
Which mode has this happened in? Franchise Mode
Which part of the mode? online franchise
What is your Franchise League Name? MILL3RZ ONE and MILL3RZ_2
Summarize your bug after three to four seasons of progress with no issues, our online franchise completed a draft with auto generated draft classes as we typically do but when going to load back into the franchise it appears the cloud save is stuck midway through the draft. We completed through week 5 of the following season after deleting our coaches and creating new coaches but then suddenly after the end of playing a game against the CPU we found ourselves back in round three of the draft.
How often does the bug occur? Often 33% of our seasons ended this way and are now resetting to draft 100% of the time
Steps: How can we find the bug ourselves? make franchise league with multiple real people, play through multiple seasons and complete a draft. The issue may be related to trading picks on draft day but we have made draft day trades without issue in previous seasons
What happens when the bug occurs? After occuring, even if the other players of the franchise are already about to start their preseason game / changing their lineup, the owner of the franchise will be rolled back to the draft upon re-entering the franchise. Then you can attempt to continue only to seemingly randomly revert back to the middle of the draft.
What do you expect to see? franchise mode appropriately saving progress on cloud franchises. If we cannot successfully play franchise mode then the game should be refunded
In two franchises so far our online franchise progress is corrupt or reset. We can continue playing but only to revert to the draft at any moment and lose all progress we made.
