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Ivanator112's avatar
Ivanator112
3 years ago
Solved

Purchased madden 23 all madden edition but only got the standard edition

I purchased the all madden edition of madden 23 on July 22nd and all I got was the standard edition. I didn’t get any of the perks for the current madden 22. I looked at my purchase history and I see...
madden nfl 23
  • EA_Kent's avatar
    EA_Kent
    3 years ago

    @Ivanator112 

    Thanks! Apologies for the delayed reply on this. 

    I'd recommend getting in touch with the Xbox Support team when you've got the chance so they can take a look at the purchase. For more info on how you can reach them check out the Xbox Support website. 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
3 years ago

@Ivanator112 

Thanks! Apologies for the delayed reply on this. 

I'd recommend getting in touch with the Xbox Support team when you've got the chance so they can take a look at the purchase. For more info on how you can reach them check out the Xbox Support website. 

Apple17th's avatar
Apple17th
3 years ago

EA is apologizing but that’s not helping the issue. 100.00 is a lot of money to not get what you pay for. There has to be a fix for this. 

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