Quarterback default glitch

Product: Madden NFL 23
Platform:Microsoft XBOX One
Which console generation do you have? Microsoft Xbox One
What is your gamertag/PSN ID? acepilot05
Date/time issue occurred 2/17/23 5:00 pm
What type of issue do you have? Crash/Freeze
Which mode has this happened in? Face of the Franchise
Summarize your bug Switched my half back to quarterback put him down to a default quarterback and I'm not leveling up
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play the preseason and then once the game exits out of the match in your back to the home screen close the game reopen it
What happens when the bug occurs? Switched my half back to quarterback put him down to a default quarterback and I'm not leveling up
What do you expect to see? My player to stay in the same position and not get knocked down and be able to level up
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Plz fix