Forum Discussion

Re: Forever loading screen dolphins

So the problem is my solos are infinitely loading. Something interesting I learned, though is there are 5 solos that aren’t loading for me. ALL 5 ARE VS DOLPHINS. Meaning the dolphins are the problem. For example, in the “turkey bowl” solos the 21st/40 games is be the dolphins, that one is infinitely loading for me, but all the rest of the games were working. Also in “training camp” the 12th/32 is vs the dolphins. That’s also not working, but the 11 before it worked fine. Also in training camp but under the section “weekly training camp level 50-59” the 2nd/5 is vs dolphins and is infinitely loading for me. Then where it all started for me in the first place in “journey cross country” the 19th/173 is vs the dolphins and is infinitely loading. So the problem here is the solos vs the dolphins, every other team works fine. Also in “mut levels” under the section “NFL TURF TOUR: AFC EAST” it’s the 2nd/4 vs the dolphins and is INFINITELY LOADING! Please. Fix this. The problem is clearly the dolphins and I contacted ea help and everything they did did not work. Then they contacted the specialist team and they haven’t fixed this issue for 2 months! I am giving new information. THE PROBLEM IS THE DOLPHINS!! ALL ARE VS THEM! PLEASE FIX THIS EA please. Fix this. My email is [edit: email address removed] . I play on Xbox one. Please EA contact me and help fix this. I have new information the problem is the dolphins. All other solos vs other teams work! Fix this please, thanks!

5 Replies

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Hi @daopteam1

    Did the steps EA_Barry mention help out at all?

    I know it's not ideal to do, but have you tried a reinstall of the game to see if that would fix it? Ultimate Team progress is saved to our servers so don't worry about losing that during a re-installation. 

  • Anonymous's avatar
    Anonymous
    7 years ago
    it doesnt work i tried it
  • Anonymous's avatar
    Anonymous
    7 years ago
    i got the same problem
  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    7 years ago

    Thanks @HugoQc15 

    We're having some trouble reproducing this bug. Can you try resetting your lineup back to best overall with the lineup tool? If you did it before, I'd try remove all the items from your lineup and re-add them to see if that will trigger this workaround fix.

  • Anonymous's avatar
    Anonymous
    7 years ago

    It WORKED thanks a lot man ill give you news if it do it another time thank you

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