Re: Game crashing after about ten seconds of play

@EA_Barry@HerrHansi@m0a9f348mxc4203x

I chatted with the support today. They recommended to create a Windows test account (like this: https://support.microsoft.com/de-ch/instantanswers/5de907f1-f8ba-4fd9-a89d-efd23fee918c/create-a-local-user-or-administrator-account-in-windows-10) and try Madden from there. And hey, it works. At least. That's still no solution, since starting from scratch with Windows is no option for me (not for a single game), but maybe they can help me identify the program/driver/whatever that causes the crashes.

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@Tilvaltar wrote:

@EA_Barry@HerrHansi@m0a9f348mxc4203x

I chatted with the support today. They recommended to create a Windows test account (like this: https://support.microsoft.com/de-ch/instantanswers/5de907f1-f8ba-4fd9-a89d-efd23fee918c/create-a-local-user-or-administrator-account-in-windows-10) and try Madden from there. And hey, it works. At least. That's still no solution, since starting from scratch with Windows is no option for me (not for a single game), but maybe they can help me identify the program/driver/whatever that causes the crashes.

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This actually ####ing works. Unbelievable!

I'm on Windows 8.1 so all I did was log out and log back in with the Guest windows account.

So what's the difference between the Guest windows account and the main windows account? @EA_Barry