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Re: Is it intended that H2H losses do not provide any XP anymore?

@Drizzt9922 I'm very sorry that you did not receive an official response yet. I'll have a look whether I could get in touch with a community manager to look at your post.

regarding your assessment: from my perspective, I do not like this decision either (i.e. that there are no rewards anymore). I think it is a bad solution to tackle exploits and cheaters if all players are negatively affected. And yes, the H2H games I played so far are even shorter than last year (where only about 2-3 out of 10 games lasted longer than the 1st quarter)... ☹️

Just one explanation that pops up my mind: at the moment, the community managers are quite busy because after the launch of the game there are a lot of pressing issues to be handled (i.e. technical issues and bugs that prohibit players from playing the game at all). Usually the community managers do all they can to answer questions and provide help here in the forums.

17 Replies

  • Drizzt9922's avatar
    Drizzt9922
    4 years ago

    Thanks for your response.

    They have modified this, so you receive 100xp for playing each quarter, but even that doesn't work, with you receiving less XP if you play a game through overtime, and often not being credited for quarters of gameplay that were completed.

    Overall, being ignored just proves to me that EA made this choice intentionally, along with lessening rewards across the board, to try and gouge players for every cent possible. It's predatory, shameful, and outright disrespectful.

    Props to you Neo Novalis, for being a volunteer who works so diligently to help others who like playing NFL football games. If only EA gave 1% of the effort you show on this forum.

  • EA_KRAELO's avatar
    EA_KRAELO
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @Drizzt9922 Hello there, thanks for reaching out to our teams on your inquiry. Please understand that sometimes you may not get an immediate response because 1) we are investigating the issue or player feedback with our studio or 2) we are actually working with our studio to share player feedback to see if something new can be implemented.

    For this particular concern you have voiced, we noticed this feedback from players and we have been working with our Live Service Team to see if we can make adjustments to how XP worked when playing online H2H. Originally, if you lost, you did not get any XP. Last week, we shared with our players on Good Morning Madden over on Twitch that there was a change based on player feedback that XP has been added to online H2H games even if you lose a game.

    The way that XP works now is that if you win the game you are guaranteed 500XP for the win. Every quarter you play now whether win or lose, you get 100XP per a quarter.

    If you win the game and play every quarter, you would receive a total of 900 XP. This information should now be reflected in the summary screen as this was also another thing we worked with the studio to get implemented in game as that was not available at launch.

    Again, I know we all want immediate responses, but sometimes we just need to work through the process to ensure that we get the proper answers here. Thanks for your patience.

    I understand that you may think that myself and others spent maybe 1% of our time trying to get these changes done for our players, but please understand, I have spent a lot of hours of my time to work with the appropriate teams to see if we can get these changes in for our players.

    Have a great day!

    K



  • They hate us for buying their game. They want to make this as painful as possible,

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @dabirdman23 wrote:

    They hate us for buying their game. They want to make this as painful as possible,


    @Drizzt9922 

    I wasn't able to catch your post when it originally came out as I was chasing down some bugs for the team and recently just came back from time off. If an urgent issue comes up please feel free to tag me if you don't get a response within 72 hours. We also moderate and send reports to the studios for our other titles too like NHL, UFC, and NBA LIVE. So I do apologize we weren't able to get out to you all earlier regarding this question. It was a combination of being out and other priorities I had to chase down. 

    @dabirdman23 

    I don't know about not getting XP being painful. From a personal level, I hate when players leave games halfway through when I'm up 17-0. Should they get the extra XP after quitting? In my opinion, no. Maybe this will be an incentive for players to stick around in games.

  • satfreaktom264's avatar
    satfreaktom264
    Hero
    4 years ago

    @EA_Blueberry 

    do you really think that its great to be behind 0:17 at halftime in games against godsquads, cheesers or simply better player and be forced by @EA to finish the game just for a few xp´s or possibly get banned for quitting a not winnable game??

    mostly after those games there is popping up these opininion poll: "do you had fun in the previous game"? REALLY??? You dont want to know the missing 4th answer that i would like to give...

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago
    @satfreaktom264

    Honestly? I think so. I have came back behind 24-0 going into the half. You score when you get the ball, shut them down, score again, get a pick for an INT.

    If you quit and lose the XP for the second half you could make that up by winning the next game because you're still saving time by leaving, so I see it balancing out in the long run.
  • Drizzt9922's avatar
    Drizzt9922
    4 years ago

    @EA_Blueberry @EA_KRAELO

    I'm under no illusion that you will read this, but I might as well have my say.

    These responses show that you barely read my posts. I didn't ask for an "immediate response", I was looking for something earlier than 3 weeks, which I don't think is unreasonable, given you both responded to other posts on this forum which were posted after mine.

    You then went on to totally ignore my stated reasons why the new XP system is untenable and unenjoyable, and totally happened to ignore that previous years had better systems that have been scrapped for ????? reason?

    What material purpose was there to drop the possible coin rewards from 350,000 max to 25,000, aside from punishing people who play this game?

    Across the board the game is less rewarding, but costs more time and money to play.

    If you truly spend more than 1% of your time on this, no offense, but y'all should be fired. If I did my job poorly, releasing a premium project littered with exploits and bugs, then next year came back to charge people MORE for a product with all the same bugs and exploits AND actively made the experience more punishing and less rewarding, I would definitely be fired.

    I foolishly came back to this game this year hoping next gen would be better this time around. I played myself, and your scumbag company's incredible greed has finally put me off.

  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    4 years ago
    @EA_Blueberry if that would be feasible, I'd agree that achieving a successful comeback would be a very nice experience. But since I play Madden beginning in Madden 19, I've never seen that in MUT myself.

    In MUT H2H, I'd estimate that 1 out of 10 matches might result in a fair and fun matchup. The remainder of games is either unfair (to your own advantage or disadvantage either in terms of lineup strength or player skills; if it is to my disadvantage then it is because my opponent makes use of those plays which are unbeatable if you do not have the players to do so, e.g. a WR who has a chance to beat his DB at the line of scrimmage, is at least as fast as his DB and his DB does not react quicker on cuts than he himself...) or is decided by some kind of bugs (or very unlucky, unpredictable, weird outcome of a play) or connectivity (lags for one of the players rendering successful contested catches, correct timing for passes etc. impossible; in my case it is most often me).

    Unfortunately, the incentives for trying to complete a H2H game are not really great.
  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    4 years ago

    @EA_Blueberry from my perspective, rewards should be linked to manual inputs and diversified play calling. This should hold for every MUT mode (incl. Solo Battles, Solo Challenges, H2H and Weekend League). I'd really prefer if leaderboards would translate into "trophies" (i.e. achievements) to be shown in your own, unique trophy room (see my suggestion here) and would be less relevant for in-game rewards in terms of coins and packs.

    On the other hand, if you play well and play more, that should translate into coins and packs. For instance, if you play the perfect game but play against an opponent who has a team slightly better than yours: Why should your rewards be minimised to a "loss" just because your opponent is slightly better? If you are unlucky and your AI controlled players make a mistake (or there is an unlucky animation or bug) and you lose just because of this one unlucky situation, why should you be punished if you did everything right?

    I guess such an XP/rewards system has to grow when trying to balance it out, but I think a starting point might be the already implemented features like usered catches, ballcarrier moves etc. If you do it well, you get a bonus, if you do it wrong, you get a malus/minus (which should be much lower than the bonus to avoid that you get nothing at the end).

    Trying to play well should be beneficial in every situation during a game. If you are down 0:24, for the remainder of the game you should get the most if you are still able to win the game, a bit less if you played very well but still lost. If you complete the game but are not good in what you are doing, you should still get more than just quitting the game. However, doing nothing (or just doing always the same, like a bot) should be worth (almost) nothing either.

    If you do something well, your rewards should decrease the more often you do it. For instance, if you always do a possession catch on a drag route after throwing a bullet pass, it should be worth a lot the first time, a mediocre amount the second time, maybe still a little bit the third time but nothing more afterwards. In other words, doing things differently (as well as learning new things) should be rewarded!

    Regarding the final score, you might receive a bonus for the point differential and the number of different plays. The more you vary your strategy, the more you should be rewarded. This would incentivize to think about your personal playbook / gameplan even more, no matter how sophisticated it is already.

    One more thought: a bonus/malus-calculation might consider the OVR differential. If you play a against a stronger team, it should be more beneficial to do a usered catch, for instance, because you most likely will have a lower number of opportunities to do it successfully.

    Summarising, I think that it should be incentivized to do well in every situation of the game (just chewing the clock for no reasonable reason or quitting a game should be made unattractive). Staying in a most likely lost game should still be beneficial. Doing always the same should be punished (in particular since this would make it difficult for bot users / cheaters).

  • Drizzt9922's avatar
    Drizzt9922
    4 years ago

    I think there should be rewards for meaningful off/def. stats: overall yardage, first downs, and touchdowns, ints, sacks, TFL's, maybe even extra for things like fourth down conversions, high QB passer ratings, etc. Even if it's only 1xp per yard, 7xp per TD, o think this would make it feel like your gameplay has more of a direct influence on how rewarding the results are. You could still add some for winning, and maybe include XP for completed quarters.

    It feels like more XP for real gameplay is a better way to keep people in.

    In the current system, if I play a full game out and lost by one point, I get less than half the XP if I'd won, which makes games that seem like theyre losing experiences hard to stomach bc and more time sunk in isn't valuable. Rewarding in game benchmarks would be more rewarding for better players, encourage more "football style" play and keep a losing game from feeling like "wasted time."

    Maybe there could even give more XP for diff. Percentages of varied play calling, using different formations, etc, to further dissuade bots that run goalline all game or people who abuse one play for four quarters.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    4 years ago

    @Neo_Novalis  @Drizzt9922 

    Thank you for the detailed feedback. Overall it sounds like you both want it based off performance for individual achievements in games. 

    I like the idea of the scoring differential you suggested, @Neo_Novalis. I'd be nice if you received extra XP if you scored 28 points but still lost the game, that way it still rewards you for sticking into a tight game and putting up a good score despite a loss. If you play a higher ranked opponent, a handicap on how many points you earn would be nice to balance out games so XP distribution feels fair. 

    I think these would fit well as bonus XP. I like to chew the clock myself because I focus on my run game. At the end of the day it's about who wins the game, no matter what got you there. That is the nature of the NFL. If a player doesn't have a great offense but a great defense, I suppose there needs to be XP rewards from a defensive side otherwise players that run the ball could fall behind in XP due to their game strategies. 

    These are great submissions and thank you both for taking time out to write some detailed feedback on how you think the game would be better. I know games can get frustrating at times and everyone could use a place to vent. I know things got off to a rocky start in the thread but we sincerely appreciate this type of constructive feedback, @Drizzt9922 

    I'll swing this up the chain for you both. Good luck this weekend playing and watching NFL games on Sunday. 

  • Drizzt9922's avatar
    Drizzt9922
    4 years ago

    @EA_Blueberry thank you for the response. I do appreciate the time and I apologize for implying should be fired. Obviously you don't have anything to do with the game as it reaches sale. It is just frustrating that the only NFL product sometimes feels hostile towards me 

  • @EA_KRAELO Xp is still not rewarded when you lose. I haven’t got the proper amount of Xp and i don’t know if that change has be implemented yet. So from what i read above, the team is working on it, and you guys are aware, but i just want to know if the team doesn’t get around to it during Season 1, would their be a possibility that maybe the players get a double Xp to reach level 50?
  • TheRebel31's avatar
    TheRebel31
    4 years ago
    @EA_Blueberry I think that is the whole issue with XP because nobody sticks around in games anymore, so you literally get no XP for playing.
  • Neo_Novalis's avatar
    Neo_Novalis
    Hero+
    4 years ago
    @TheRebel31 that's the reason why I would like to see a revision of H2H rewards. It should be worth playing (i.e. trying to do your best) in every situation of the game. no matter whether the game is already lost or won.

    Doing the best might be "kneeling" or "punting" too. it is just a matter of well designing the rewards scheme.
  • I’ve played probably over 100 games and I feel like I’m not getting any XP at all. I’ve been at level 22 for the whole day and my XP bar has not moved so I feel like I’m not getting any XP at all. Is there anything you guys can do to help?

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