Re: Madden 21 Golden Ticket Program Details

@EA_Blueberry 

I did try restarting, the game and console after midnight hit here.

Unfortunately I'm probably not going to try to follow up on this program, since the next time is at 2am, and evidently I can't trust it to work unless I stay online from 2-4 am.

I know this is not something you have any control over, so thanks for your help.

Just in case this happens again @EA_Blueberry, this is the response I got from support:

"Thanks for waiting. As we can check the promotion is completely automated, so we are unable to check the login times or 3x Golden Opportunities details in our system."

So you're not exactly right they can check what time I was in.

I went through the chat support, but I don't have a twitter unfortunately. TBH the odds were so low it's not worth it to me. I am frankly giving up on Madden and EA in general.

@EA_Blueberry 

I was logged in prior to the event, but I exited stadia completely and relaunched the game twice (once around 7:45 I think and another time sometime between 8 and 9) and I left MUT to the main madden menu and returned a dozen other times over that window. I tried doing other ingame actions, I played a challenge, I bought a Get a Gold pack, to see if it would cause them to appear and it didn't.

Around 8:15 I played a H2H match with someone and afterwards I was chatting with them and asked them if they'd gotten theirs and they said no. I checked reddit and someone on a thread there said they play on stadia and they hadn't gotten theirs. I knew that there was a discord for madden on stadia so I found the link and went there and saw the people there were all saying they hadn't gotten it. So I made a post on forums.ea.com (but nobody responded there) and I tried to chat with customer support (but I got sent to a spinning wheel and a chat window never opened).

It's obvious that you all forgot to add them to Stadia.

I've wondered before if this happens. For example, a couple weeks ago Brian Poole and Ryan Kelly were LTDs. I spent tons of training and coins on trying to pull Poole, enough that I pulled 2 Ryan Kelly cards. I also saw a couple Kelly cards appear on the Auction House. But not a single Brian Poole card ever even went up on the Auction house. At the time, I figured it was just random chance + a relatively low number of opportunities, but this incident with the golden tickets has given more weight to the possibility that someone over there just overlooks stadia sometimes.

i had madden on xbox running all night and didnt get anything...