Re: Madden NFL 21 PC Crashing/Freezing

Update: Ran the program, forgot to click using my mouse, crash while customizing my avatar after 5 minutes.

Booted up again, clicked moused, 4th quarter of my Face of the Franchise game, crash.

Going to try 4k 30fps lock next...

4k 30fps lock (plus mouse click trick) got me through another game but finally caught an error message that booted me out during a cutscene. 

The 2nd pic is a graphics glitch in the team names/logos right before that particular crash. 

Final edit for the night: 4k30p got me through another Face of the Franchise game. 1440p60p crashed, so it’s not just about under powering your hardware. Mouse click for “Press any button” still seems to decrease crashing significantly. *shrug*

I wanted to make a separate post with my final solution. I've been able to play several games in a row in Face of the Franchise without any issues at 4k60p by setting the Process Priority to "Realtime" (in Task Manager although I use a program called System Explorer to do so). You may want to Alt+Tab in between games to double check the setting and manually change it back to Realtime as I've experienced graphical issues (play art disappearing) when I tried to play 2 games in a row without changing the Process Priority again.

Hopefully EA drops a patch soon. This is beyond frustrating. I can't even get past the loading screen. 

Changing priority makes zero difference on my pc.

Sorry to hear that. Have you gone into Nvidia Control Panel and 3D settings and add Madden 21.exe to there? 

Try unplugging your game pad when you boot up the game and plug it back in after you get to the menu maybe? Also disable all FPS counters, overclocks, etc (if you haven’t tried already). 

Also try turning off Origin in-game overlay (right click on Madden 21 in your game library to view preferences and disable overlay, the main method to turn it off doesn’t actually work). 

Hey, PC Madden players.

Quick update. The team is aware of these reports and are looking into it. Please continue to share your Dxdiag reports which will help us out and any workaround fixes you've stumbled across with that have been helping you avoid freezing/crashes. We'll continue to update this thread with more information as we hear it. We apologize this is happening to you at launch and appreciate you bearing with us. 

Nice to see that nothing has really changed in the Madden series. EA still launching unfinished, bug ridden games that the paying public have to help sort for them. And what will we get for our suffering? Your Trial period has expired, buy the full version when you only played for a fraction of the 10 hours. Great advert EA.

Thx for the update. Even with my workaround to fully get through a game or 2 it will inevitably crash soon after. 

Product: Madden NFL 21
Platform:PC
Which console generation do you have? N/A
What is your gamertag/PSN ID? COSMICMESSENGER7
Date/time issue occurred between 
What type of issue do you have? Freeze
Which mode has this happened in? Face of the Franchise
Which part of the mode? Loading Save Game (Still in High School)
Summarize your bug:  Cannot load a saved game.  It will get stuck on the loading screen and nothing happens. 
Steps: Try to load face of the franchise save. 
What happens when the bug occurs? Game freezes have to open task manager to close game.
What do you expect to see? game to load
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card? GTX1060
Enter RAM memory size in GB 12

$90 for the premium version of this game, and I can't even get past the first splash screen.

Keep doin' you, EA 😃

Is this really the last update we've gotten on this issue? it's been over 6 days since the last post by an EA community manager and it clearly hasn't been fixed yet. I've yet to even get past the loading screen. So frustrating, and from a multi-billion dollar company with 1000's of employees, it's just sad...