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EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Re: Purchased Pack - but never received

@Sleven54 Wanted to confirm if you have received your packs?

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hi @Sleven54 Thanks for the update, Sometimes we can see delays to check can you try completely closing out of the game, restarting your device, then going back into MUT and seeing if you have packs waiting? 

    If not, I would reach back out to our support to look into your account and see if they can find out where the packs may be. 

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