I had the same problem against a guy named "[Removed - Admin.]" This account is probably a hacker because it says he played 52 games, but that he averages 0.00 games per day and average 0.00 points differential. He will intentionally run into his own endzone on kickoff and then you get kicked off, giving you the loss. He is 51-1 with his hacks.
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EA_BarryCommunity Manager
If you suspect a player may be playing unfairly you can use the steps detailed at the following link to report them. Please do not name any player you suspect may be cheating, this is called "Name and Shaming" and is not allowed on Answer HQ.
https://help.ea.com/article/how-to-report-cheating
