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SpottedStripers's avatar
3 years ago
Solved

Skill Points FotF

Product: Madden NFL 23
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID?
Date/time issue occurred X
What type of issue do you have? Gameplay
Which mode has this happened in? Face of the Franchise
Summarize your bug Product: Madden NFL 23 Platform:PlayStation 5 Which console generation do you have? Sony PlayStation 5 What is your gamertag/PSN ID? Holden_Oversoul Date/time issue occurred 10/20/22 8:00 What type of issue do you have? Gameplay Which mode has this happened in? Face of the Franchise Summarize your bug I have a QB in FOTF that was supposed to receive 3 Skill Points after gaining Level 20 and 21 and the Skill Points in Upgrade has remained at 0. How often does the bug occur? Every time (100%) Steps: How can we find the bug ourselves? As explained What happens when the bug occurs? No skill points that were earned What do you expect to see? Skill points PS4 Crash Reporting: Please copy the text you put in the crash report here. What is the AMD or Nvidia Model Number of your graphics card? Enter RAM memory size in GB
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? X
What happens when the bug occurs? X
What do you expect to see? X
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

Product: Madden NFL 23
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? Holden_Oversoul
Date/time issue occurred 10/20/22 8:00
What type of issue do you have? Gameplay
Which mode has this happened in? Face of the Franchise
Summarize your bug I have a QB in FOTF that was supposed to receive 3 Skill Points after gaining Level 20 and 21 and the Skill Points in Upgrade has remained at 0.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? As explained
What happens when the bug occurs? No skill points that were earned
What do you expect to see? Skill points
PS4 Crash Reporting: Please copy the text you put in the crash report here.
What is the AMD or Nvidia Model Number of your graphics card?
Enter RAM memory size in GB

  • Hi Everyone, 

    When you have a moment can you try the following steps and check if you are still missing skill points?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 

5 Replies

  • Product: Madden NFL 23
    Platform:Xbox Series S
    Which console generation do you have? Microsoft Xbox Series S
    What is your gamertag/PSN ID? Lilbabywick
    Date/time issue occurred 1-15-23
    What type of issue do you have? Crash/Freeze
    Which mode has this happened in? Face of the Franchise
    Summarize your bug If I play HB or WR ..I can play for a few games then it freezes..I jump back in and it changes my player to QB ..
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? I guess playing FoFat the HB or WR
    What happens when the bug occurs? It glitch’s sometimes like I’m a QB in game play ..but I can’t upgrade the HB or WR position because it has QB upgrades when clearly I’m a HB or WR
    What do you expect to see? I see HB and WR game play but my X-factor and skills upgrade are QB skills and Upgrades
    PS4 Crash Reporting: Please copy the text you put in the crash report here.
    What is the AMD or Nvidia Model Number of your graphics card?
    Enter RAM memory size in GB

    I’m keep playing to see but I’ll have a video and picture of bug

  • AcidEU's avatar
    AcidEU
    3 years ago

    This has been getting reported since September, they're too lazy to fix it. Just gotta put up with it at this point.

  • Same thing is happening to me on xbox. Is there a fix for this? 

  • adumb33's avatar
    adumb33
    3 years ago

    Product: Madden NFL 23
    Platform:Microsoft XBOX One
    Which console generation do you have? Microsoft Xbox One
    What is your gamertag/PSN ID? A dumb33
    Date/time issue occurred 1/17 6:00
    What type of issue do you have? Gameplay
    Which mode has this happened in? Face of the Franchise
    Summarize your bug After the games as my player levels up it shows me I earned skill points, but when I go to apply them it says 0. I'm on level 20 and it's done this for the past 3 or 4 levels.
    How often does the bug occur? Every time (100%)
    Steps: How can we find the bug ourselves? Level up player in FOTF mode.
    What happens when the bug occurs? I don't get the skill points I earned
    What do you expect to see? My skill points
    PS4 Crash Reporting: Please copy the text you put in the crash report here. I selected Xbox
    What is the AMD or Nvidia Model Number of your graphics card?
    Enter RAM memory size in GB

    Skill points? 

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi Everyone, 

    When you have a moment can you try the following steps and check if you are still missing skill points?

    • Quit the game and other running apps from Quick Resume (For Series X|S consoles)
    • Remove any connected device, or additional USB's from the console then restart the Xbox and check
    • Check for updates 
    • Persistent Storage 
      • Go to settings > Select Device & Connections > Then Blue-Ray 
      • Select Persistent Storage > Clear Persistent Storage 
    • Alternate Mac: 
      • Go to settings > Select General  > Then Network settings 
      • Go to advanced settings > Alternate Mac address > Select clear 
      • Select restart 

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