Squad Seasons Rewards Not Claiming
Product: Madden NFL 23
Platform:PlayStation 5
Which console generation do you have? Sony PlayStation 5
What is your gamertag/PSN ID? RoboConrad66
Date/time issue occurred August 26, 2022/ 12:00am
What type of issue do you have? Gameplay
Which mode has this happened in? Ultimate Team
Which part of the mode? MUT Squads
Summarize your bug My friends played squads and made it to the Super Bowl, after the playoff wins and SB loss it showed us to receive 10k coins for playoff win, 5k for SB loss. I received my midfield pack for the promotion but no coins for the actual games. I know for a fact it happened tonight and I also suspect it did others games as well since coinage would never increase into my account, I estimate 30k~40k in coins I’m missing(which is a lot at the beginning of the year). 3v3 tonight but 2v2 previous games.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Play Squad seasons and win or lose.
What happens when the bug occurs? No coins are provided
What do you expect to see? Coins in my account
PS4 Crash Reporting: Please copy the text you put in the crash report here. I have a PS5
What is the AMD or Nvidia Model Number of your graphics card? PS5
Enter RAM memory size in GB PS5
No coins are being received for PS5 head to head squad seasons.
