Product: Madden 18Platform:Microsoft XBOX OneWhich console generation do you have? XBOX OneWhich mode has this happened in? Franchise ModeWhich part of the mode? CloudSummarize your bug When upgrading my players, it will not let me purchase any traits. It always says unable to purchase package even though I have the xp available to purchase.How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Go to connected franchise and try to buy a trait package for any player.What happens when the bug occurs? It says attention: the package could not be purchased.What do you expect to see? I expect to be able to buy the package.What is your gamertag/PSN ID? Steveo0621Date/time issue occurred 8/27 4:33 estPS4 Crash Reporting: Please copy the text you put in the crash report here. N/aN/a

I think it is important that you pay attention to some of the more coherent posts. The problem is not an inability to purchase traits. The problem is one of cost display. More specifically when you purchase the trait and choose to "Submit" and save your choice, it takes an additional amount. For example: I'm trying to purchase Aggressive Catch for Chris Conley. It's cost is 2250 and I have 2711. I am able to "Increase" it, but when I choose "Submit", despite having 461 XP still available, it won't proceed and says the trait can not be purchased.

Unable to purchase trait upgrades

129 Replies

Anonymous
8 years ago
Product: Madden 18
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
Summarize your bug When spending player XP in Franchise mode, when you submit the XP, you suddenly lose (or occasionally gain) XP. For example, WR Avery Kempfert has 2,223 XP. I purchase the Cover Ball trait, increasing it from Brace vs. Med Hit to Brave vs. All for 1,350 XP. His available XP correctly shows as 873. When I hit submit, his available XP suddenly drops to 573. This has a much higher impact with larger XP spending (I purchased Normal to Superstar development on someone and lost around 10000 XP more than I should have spent on it). On rare occasions, I saw the available XP increase by a small amount, but this was only when I purchased something very cheap. This bug occurs when purchasing traits only, as far as I can tell.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Purchase a trait in franchise mode.
What happens when the bug occurs? You lose more XP than you spent.
What do you expect to see? The proper amount of XP removed when purchasing traits.
What is your gamertag/PSN ID? [edit: email address removed]
Date/time issue occurred 8/22 and 8/23 at many times, most recently around 11 PM.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
‌
Product: Madden 18
Platform:Sony Playstation 4
Which console generation do you have? PlayStation 4
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
Summarize your bug When spending player XP in Franchise mode, when you submit the XP, you suddenly lose (or occasionally gain) XP. For example, WR Avery Kempfert has 2,223 XP. I purchase the Cover Ball trait, increasing it from Brace vs. Med Hit to Brave vs. All for 1,350 XP. His available XP correctly shows as 873. When I hit submit, his available XP suddenly drops to 573. This has a much higher impact with larger XP spending (I purchased Normal to Superstar development on someone and lost around 10000 XP more than I should have spent on it). On rare occasions, I saw the available XP increase by a small amount, but this was only when I purchased something very cheap. This bug occurs when purchasing traits only, as far as I can tell.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Purchase a trait in franchise mode.
What happens when the bug occurs? You lose more XP than you spent.
What do you expect to see? The proper amount of XP removed when purchasing traits.
What is your gamertag/PSN ID? [edit: email address removed]
Date/time issue occurred 8/22 and 8/23 at many times, most recently around 11 PM.
PS4 Crash Reporting: Please copy the text you put in the crash report here.
Apexorexic
8 years ago
I am also having this EXACT problem on the same console and all. This needs to be fixed as it is a HUGE part of the game that is missing... completely broken and a very easy fix, please do not ignore this EA.
Anonymous
8 years ago
I believe this is due to the XP issue I reported. Even though you have enough for the package, for some reason the game tries to take much more XP than should be required for the package, leading to the error message. I've received such messages from time to time as well.
cwsteveo0621
8 years ago
I've never had the problem unless I'm specifically trying to buy traits though. You could be right. I'm just hoping that they notice and fix the issue.
Apexorexic
8 years ago
I think you are right. As when I get about.... 500+ xp more than required for the skill I am sometimes able to purchase it. I am an owner rebuilding the jets... I don't know if that affects anything but it's worth adding for patch sakes...
cwsteveo0621
8 years ago
There are times when I've had double or triple the required xp for cheaper traits and it never matters. I think it's just hit or miss.
draknreznall
8 years ago
EA, this needs fixed. I will continue bumping a couple of different threads about this issue until we receive an official response. This is happening on both PS4 and XBox One.
draknreznall
8 years ago
EA, when will we hear something about fixing this?
Anonymous
8 years ago
Product: Madden 18
Platform:Microsoft XBOX One
Which console generation do you have? XBOX One
Which mode has this happened in? Franchise Mode
Which part of the mode? Offline
Summarize your bug When attempting to purchase a Xp progression package for a player, it says "unable to purchase package" then proceeds to take the XP as well without the upgrade. I can't play franchise mode with this occurring
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Simulate a season and try to purchase package
What happens when the bug occurs? A unable to purchase package screen pops up and XP is taken away without an upgrade
What do you expect to see? An Immediate fix of this issue
What is your gamertag/PSN ID? Kingtommy booy
Date/time issue occurred 9/4
PS4 Crash Reporting: Please copy the text you put in the crash report here. N/A
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N/A
fcurotto1
8 years ago
I reported this to EA, too, but have not heard anything even acknowledging it, yet. It happens because the game takes more XP away from the character than the package should cost. If you don't have enough XP to cover the hidden XP cost, you get that message.