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shawquna2322's avatar
shawquna2322
7 years ago

Unable to view online ranked H2H Stats of other players/opponents

Product: Madden NFL 20 Platform:Sony Playstation 4 Which console generation do you have? Playstation 4 Pro What is your gamertag/PSN ID? Keuntae23 Date/time issue occurred July 27, 2019 What ...
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
7 years ago

Hey, Madden fans.

The team needs your help on reproducing this. We need the following information to aide the QA team:

  • Gamertag/PSN ID/Origin ID
  • Platform you play on
  • Does your rank show up at all if you cycle through the various categories
  • Region in the world you reside in
  • Have you reinstalled the game? (Yes/No)
EA_Blueberry's avatar
EA_Blueberry
Icon for Community Admin rankCommunity Admin
7 years ago
@EA_Blueberry wrote:

Hey, Madden fans.

The team needs your help on reproducing this. We need the following information to aide the QA team:

  • Gamertag/PSN ID/Origin ID
  • Platform you play on
  • Does your rank show up at all if you cycle through the various categories
  • Region in the world you reside in
  • Have you reinstalled the game? (Yes/No)

Hey all,

If you're still not able to see your H2H rankings please respond back with the requested information above. 

  • JW_McQUARTERS23's avatar
    JW_McQUARTERS23
    7 years ago
    • Gamertag/PSN ID/Origin ID:  JW_McQuarters23
    • Platform you play on:  PS4
    • Does your rank show up at all if you cycle through the various categories:  Yes, my rank shows up, but there are no stats under history and you cannot compare stats with anybody you have played against.  I have no idea how many times I have used teams online nor do I know how often I run or pass the ball and other interesting stats I used to be able to see years ago.
    • Region in the world you reside in: Los Angeles, CA
    • Have you reinstalled the game? (Yes/No):  Yes, several times and it still does not work

    Barry,

    I think it would be helpful if EA can provide a photo on anyone's account that this is working properly.  I have played over 500 games online and haven't played against anyone that is able to see my stats or their own stats after playing.  Can we schedule a time so I can play someone from your team?  This way they will be able to see first hand what the problem is for every madden H2H online player.

    Looking forward to discussing.

    Best,

    Beck

  • Jedimind4444's avatar
    Jedimind4444
    7 years ago

    This is insulting. This is a low priority for EA and does not appear like you’re making any attempt at fixing. Stop asking us to put our own information online. It’s not working for anyone.  

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