Unacceptable assistance from EA Help
Over the last 30 hours I've been in contact with nearly a dozen EA Help agents, through both the Live Chat and 'Call from an Advisor' options. My Season 2 Field Pass wasn't tracking, so I went to Com...
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As an update to this thread, there was a tweet from MaddenNFLDirect referencing fixed daily objective tracking, as well as potential updates for affected players.
No mention is made of the issue regarding Competitive Pass Objectives not tracking.
No mention is made of the issue regarding Solo Battles locking players out indiscriminately.
I am still awaiting any contact from anyone from EA. My messages keep being read by active community managers but they remain silent.
My experience with EA Help staff (detailed throughout this thread) requires follow up.
Same exact questions.
Who is in charge of making changes in regards to Mut? Seann Graddy? Clint Oldenburg?
I would like to know who is responsible for the mess this year has been. As well as who thinks there is not issue in robbing players of the rewards they have earned with not so much as an apology. The person or team that is responsible for this. It is not just the massive amount of bugs in EVERY mode. And we are in a few cases at least talking game breaking / progress breaking bugs. Bugs that have been ongoing since day one in some cases. It is also the complete lack of follow through and ownership of the issues going on.
I would like to know who is in charge. Perhaps it will save a different company in the future from making the mistake of putting them in a position like this again.
Still no contact from EA. Please contact me in regard to this issue.
@piratelord9 Keeping an eager eye on this.
Unsurprisingly, still no contact from EA. Please contact me in regard to this issue.
