Why are my MUT point purchases in Steam failing?

Hi @NohaGrease To confirm do the purchases not complete when this happens?

When you have a moment, we can try the following and check if this improves:

• EA App's Cache (Top Left Menu > Help > App Recovery) 
• Repair/Verify your game based on which client you are launching from
• EA App - Repair (My Collection > Tile Dots > Repair)
• EGS - Repair (Library > Tile dots > Manage > Verify)
• Steam - Verify in your library
• Run the System File Checker tool then Check for Windows and GPU updates  
• Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings 
• Guide for Troubleshooting Graphics issues 
• Check for other applications that may be limiting EA App or Game performance
• Connection and Advance Connection Guides 
• Untick the options in LAN Settings (make sure nothing is checked under Proxy Server) 
• Change DNS settings (You can use the public google DNS primary: 8.8.8.8, secondary: 8.8.4.4, unless there is a different DNS you would rather use)  

That is correct. The purchases never go through and I still have the money in my steam wallet. It is the correct amount for the points I am attempting to buy but it is still giving me the same message when I attempt to buy points 

Same message.  Not on steam.