Forum Discussion
EA_Barry
Community Manager
9 years agoCan you try creating a Security question and answer on your account and then retry please?
See this link for info on how to do that: https://help.ea.com/en-us/help/account/how-do-i-change-my-security-question-and-answer
Do post your results here, thanks.
Also, check this link for account security information: https://help.ea.com/en-us/help/account/how-to-maintain-account-security
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