Forum Discussion

davidgossett4's avatar
2 years ago
Solved

Zero Chill Pass Rewards

Hello so I purchased madden 23 in December and could not play ultimate team or access the field pass until the very last day of the zero chill pass, making it literally impossible for me to obtain most of the rewards. I never received any makerights or anything for this issue but was told I would receive some weeks ago.

  • Hi @davidgossett4 We are unable to assist with missing items on Answers HQ. All eligible accounts from the December make right have received their content. If you are missing any additional rewards you will want to reach out to our support to take a further look into your account. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance   

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @davidgossett4 We are unable to assist with missing items on Answers HQ. All eligible accounts from the December make right have received their content. If you are missing any additional rewards you will want to reach out to our support to take a further look into your account. 

    • EA Help website - Live Support (Phone, Chat, Email) 
    • Twitter - Select the message icon to get assistance