Forum Discussion

Anonymous

11 years ago

SolvedApproved

/ Contact support

I have android version of Madden Mobile and it has not given me 4 of 15 player packs bought in the double bundle that I purchased for 2000 in game cash. Also, it took 4 stamina on two occasions while trying the ring event but did not let me compete. I d like my packs, bonus that supposedly comes with that purchase, and my 8 stamina. Game seems good but lags something terrible. Thanks

technical issues

EA_Barry
11 years ago
@broncos24champ

Sorry about that, please make contact with an EA Game Advisor for assistance. Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281

9 Replies

EA_Barry
Community Manager
11 years ago
Please allow some time for the purchased item(s) to come through. If still not available after 24hrs then do let us know here.
Anonymous
11 years ago
Approved
I still did not get the other 4 packs or special bonus. Thx
EA_Barry
Community Manager
11 years ago
@broncos24champ

Sorry about that, please make contact with an EA Game Advisor for assistance. Click the following link to get started: http://help.ea.com/en/contact-us/new/?category=demo-beta

For help on how to contact an Advisor please use this link: http://answers.ea.com/t5/EA-Help-Beta/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
Anonymous
11 years ago
Approved
There is no option for Madden Mobile that I can see...second link is what I tried initially, but still no MM option...
EA_Barry
Community Manager
11 years ago
@broncos24champ

Just choose Madden and you should be fine.
Anonymous
11 years ago
Approved
There is no link and they won't do **bleep** to help you I lost two vetren players,three gold including nick Fairley and 137000 coins and they couldn't and wouldn't do **bleep**.
Anonymous
11 years ago
Approved
I spent $50 on a pack and did not receive my money. I have been waiting for 2 days. Please help
Anonymous
11 years ago
Approved
I spent $50 on the game and did not receive the cash. Please help
Anonymous
10 years ago
Approved
no option for MM...why dont you @!#$ just keep the auction like it was...ive lost like 200 k...