I have been playing Madden 22 mobile for about a month. However, the game isn't letting me complete and progress through Journey: Genesis Level III. There are several tasks and challenges that I have completed multiple times. Yet it will not show as completed, give me the check, and allow me to progress through stage IV. Have tried several different options to re start game, re play, switch roster, nothing is allowing me to complete what are very basic challenges.

I can’t complete the final challenge because I have to complete all the bonuses. it requires an OG rare+ 25+ but you can’t level up players to 20+ until completing stage III.

Hey what's up, @davesuch210 Still having some trouble with level 3? I just came across your post. Are you able to screenshot the events you're not able to advance? Have you completed all the requirements off each event?

There are three events that it won’t check off as completed, including the final event. ive played them multiple times, different rosters, etc and can beat them easily. Still doesn’t complete the events and doesn’t allow me to advance to the next phase in journeys.

@davesuch210 Are you able to complete it if you go to your roster and delete all your custom lineup selections from the drop down so it only shows DEFAULT and then try going to the challenge to adjust the lineup there?

Bug - Game won't complete Journey: Genesis Level III

30 Replies

EA_Blueberry
Community Manager
4 years ago
@Rogue_Avenger13

You'll need a rare or EPIC OG, I'd check your roster/items to see if you have one and level it to 25. If you don't, one needs to be acquired by either packs as rewards from events in game, trades, or the store.
Rogue_Avenger13
4 years ago
Saved up and got an Epic OG. Did the event: didn’t unlock.
EA_Blueberry
Community Manager
4 years ago
@Rogue_Avenger13

The event still won't unlock or you completed the event and it's showing as incomplete?
Rogue_Avenger13
4 years ago
Completed the event and it still shows incomplete, therefore, it won’t let me go further to progress my team.
EA_Blueberry
Community Manager
4 years ago
@Rogue_Avenger13

Have you closed and re-launched the app since then?

Can you screenshot the lineup and event for us?
Rogue_Avenger13
4 years ago
I've closed the app but I haven't like logged off and signed back in or something. Note: the player that is "higher" than that epic OG is another rare OG capped at level15.
EA_Blueberry
Community Manager
4 years ago
@Rogue_Avenger13

You don't have a level 25+ OG. Hernandez is 15 and Incognito is 3.
Rogue_Avenger13
4 years ago
I know that. That's what I've been trying to say. I can't level them up until I finish that stage because of the level cap on them both. Here is the pic I sent before of the cap message Hernandez receives when I try to level him. Incognito gets the same message too. This is what I've been trying to explain: I literally can't go further.
EA_Blueberry
Community Manager
4 years ago
@Rogue_Avenger13

You need to acquire a different OG that is capable of leveling up higher either from a more recent event or through the store. :\
Rogue_Avenger13
4 years ago
Do you happen to know of any specific ones? Because I saved up for that Epic one for a week or two.

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Bug - Game won't complete Journey: Genesis Level III

30 Replies

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