Forum Discussion

5 years ago

Bug - screen goes black when tackled on rushing plays

I'm having an issue during gameplay where the screen goes temporarily black on rushing plays when my player gets tackled. It also seems to happen again after I kick off to the opponent. I'm on a Sams...

technical issues

EA_Kent

Community Manager

5 years ago

@ScaryTerry17MVP

Thank you for the details!

Does it matter which playbook you're using? If you haven't already, can you try switching to a different one to see if that makes any difference at all?

/Kent

tysmatulich

5 years ago

im dealing with the same issue if it cant be fixed def deleting the game.

EA_Blueberry
Community Manager
5 years ago
@tysmatulich Are you on a Samsung S20 device too?
- tysmatulich
  5 years ago
  no i have the note20 ultra
- tysmatulich
  5 years ago
  @EA_Blueberry if when screen goes black if i press the back button on my phone screen comes back for a micro second then black again it is extremerly frustrating
  - EA_Blueberry
    Community Manager
    5 years ago
    @tysmatulich Does it continue to do this if you adjust the graphical settings to a lower setting? It's under Settings>Preferences.