Forum Discussion

5 years ago

Bug - screen goes black when tackled on rushing plays

I'm having an issue during gameplay where the screen goes temporarily black on rushing plays when my player gets tackled. It also seems to happen again after I kick off to the opponent. I'm on a Sams...

technical issues

EA_Blueberry

Community Manager

5 years ago

Hey, all.

Please DIRECT MESSAGE ME the following details so the team can get your account examples:

Phone type
Software version of your device
Madden USER ID (Go to Settings>Top right corner is a number)

Flokke77

5 years ago

Hi,

I bought a new Samsung S20 5G (model SM-G981B/DS) 3 days ago. It's completely updated to Android 10 with UI 2.5.

I'm having the same trouble with screen turning to black during drive based play. Immediately after a play is called dead it turns black, mostly it lasts about 5 seconds and then it's ok.

I can't see the animations at the end of the play. In LvL it's not always, and if it happens, it lasts 1 or 2 seconds. In season it happens on O and D, but more frequently it doesn't turn back to normal, resulting in delay of game. In Arena it's also tough to stay under the 10 minutes limit from time to time. To my knowledge it happens on pass and run plays.

Regards