Forum Discussion

5 years ago

Bug - screen goes black when tackled on rushing plays

I'm having an issue during gameplay where the screen goes temporarily black on rushing plays when my player gets tackled. It also seems to happen again after I kick off to the opponent. I'm on a Sams...

technical issues

EA_Kent

Community Manager

5 years ago

Hey @DavidBowWowie.

When you have the chance would you mind running through some troubleshooting to see if it helps? We have some steps for both iOS and Android devices:

- iOS

- Android

Let me know how that goes when you've been able to give it a try. Thanks!

/Kent

joelur

Rising Novice

5 years ago

Also I am waiting for and update, I sent the information but never reply to me!!!

shaky243
5 years ago
@EA_Blueberry If EA has a plan to fix this issue, could you share it here?
- shaky243
  5 years ago
  After updating the latest version, this bug seems to be resolved.
  - joelur
    Rising Novice
    5 years ago
    I still have the same problem on my S20+ with the latest version so.... no fix for me...