Bug can't login
I tried logging in today and it put me into a new account. How do I get into my old account (I don't have any backups)
Forum Discussion
I used my girlfriend phone and was able to access the game when downloading it. Then as soon as I typed in my Facebook and tried again it prompted with the error message. So, I deleted the game and tried again and now everytime I try to log in using her Apple ID or guest it pops up with the error message. It’s almost like any device my Facebook account goes near fries the game and unlocks this stupid error message. If it helps I have the account user ID number linked with Facebook.
EA_Blueberry
Community Manager
Community ManagerAt this point this sounds account related in which we'll want you to reach out to our Support teams so they can pull up your account to check and see if there is anything on there related to this error showing up. I'm very sorry you're having this experience. ☹️
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Sounds good. Thank you @EA_Blueberry for your help. I’m speaking with someone on Twitter now. Hopefully it goes well! 🙂
Awww man, I didn’t expect it all to go like this. I HAVE NO CLUE WHAT TO DO! 😂😂🥲🥲🥲
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