Can't Claim Daily Goals or AH Tax Reduxer

Was that list any help to you @EA_David 

Fast edit: we have a request for some more info. 

@jonathan52504 @lewylew11 @dennisp280 

Can those still affected post their device, OS & version?

Wait what info do you need 

Galaxy S8 Android version 9 Kernel version 4.4.153.

FYI I have signed on with a different account on the same phone and there is no problem with that account. 

Thanks for trying to figure this out for us! 

@EA_David 

I completed the Overdrive Academy events and it disappeared from my Programs but all of the overdrive captains and coaches are still locked for me. I created a guest account and it works fine. My home screen says 'Welcome' and does not mention the Competitive series. I have no unclaimed items.

Pixel 2, Android 9

same @EA_David 

samsung s6 android level 7.0 

kernel version 3.10.61

I am having the same issues i have Samsung note 8 on android 9 and kernel 4.4

I have the same issues, @EA_David 

Cannot complete any daily goals, none of the events show any progress, etc.... This is beyond frustrating.  Have tried everything and customer service has not been able to help.  I am experiencing this problem on both an iPad and iPhone.

Thanks for the info. Can anyone on android affected try logging into a 2nd device as a test and see if the issue persists? I suspect it will, and any confirmation will help. 

@expiredfundip @BearBuddy34 Can you send me a DM with your UIDs? I have the UIDs for other folks, but yours aren't linked to your posting account right now.

@andyv013 Can I check you tried the same account on both devices? Can I check the model and OS version on these?

I can't log in at all on my chromebook(screen just goes black). But that is another issue wasn't overly concern about it. I will try again.

it does @EA_David 

@jonathan52504@EA_Daviddo you think there

is a fix to this issue

Same here.

Thank you for confirming this. We've gathered your account info, hopefully we'll have an update soon. 

Hi @EA_David,

I tried the same account on both devices.  The iPad is running iOS 12.4, the iPhone (XS Max) is running iOS 13.  I also have the same generic welcome home screen.

installed on old galaxy s7 same issue

Google pixel 2 Android 9 kernel version 4.4.169.

I've been emailing screenshots and told there was nothing they can do. 

@EA_David do you think there is a fix to this 

@EA_David any updates?

And while you're at it @EADavid, anyone keeping track of the 5,000 XP and associated other stuff we're all losing every day being plagued by this?   Appreciate you taking a look into the problem but if it's not fixed really soon, people affected are going to have to quit.  Trying to be in a competitive league stuck with one crappy scheme doesn't work.   

I hope EA compensates us for what we haven't been able to gain. Not just throwing Madden cash at us. We need our rewards, it's been 17 days now and we are all behind other's who aren't experiencing this issue. @eadavid I hope their is a fix soon and we are compensated properly.