Aspect ratio issue when starting game

I just upgraded my phone from a Samsung Galaxy S22 Ultra to the Samsung Galaxy S25 Ultra. When first starting the game, the aspect ratio is incorrect (see attachment) and I am unable to make make any choices on the screen. I did not have this issue on my old phone. I can flip my, which flips the screen, and this will correct the issue while the game is loaded, but will still occur every time I restart. I worked through troubleshooting steps with support and even uninstalled and reinstalled and have not found a solution.