I cannot connect to my Madden account through Facebook. I've been on with EAHelp via Twitter and FB all afternoon, have tried all manner of possible fixes (including attempting to login 5 times in a row - apparently that worked for someone), and am still unable to connect. It is wildly frustrating that something this basic is broken. Thanks in advance for any assistance.
Community AdminHi, just so i'm clear, is logging in without FB working fine? Do you have any other devices with MM on it that you can use to test logging into your account?
Thanks.
Funny thing for me is that I have 2 teams...1 linked to the Facebook account and one linked to Game Center. When I try to log in my Facebook, it gives me an error but logs me in successfully for my Game Center team.
Community AdminHey, the following specific sequence of steps has helped some players
1. Force-close the MM app
2. Sign out of Facebook app
3. Relaunch the game
4. Should work when prompted to login into Facebook
Also, we'd be interested if you're using any sort of beta/preview iOS build.
Thanks.
Hi there. That didn't work for me and I am not using anything special. The same iPad and iPhone I played the game on for years.
I’m having the same issue I was logged in 5 hours ago took a break then went to play and got signed out and can’t get back in I’ve reinstalled the game reset my iPhone logged out of fb and nothing seems to be working
Community AdminHey, if you're still having issues, can you try a restart of your device? Also can I check what iOS version you're using?
Thanks.
