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cw1558's avatar
cw1558
7 years ago

Can't connect to facebook account

I cannot connect to my Madden account through Facebook. I've been on with EAHelp via Twitter and FB all afternoon, have tried all manner of possible fixes (including attempting to login 5 times in a ...
technical issues
835464e4944e36e's avatar
835464e4944e36e
7 years ago

Funny thing for me is that I have 2 teams...1 linked to the Facebook account and one linked to Game Center.  When I try to log in my Facebook, it gives me an error but logs me in successfully for my Game Center team. 

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    7 years ago

    Hey, the following specific sequence of steps has helped some players

    1. Force-close the MM app
    2. Sign out of Facebook app
    3. Relaunch the game
    4. Should work when prompted to login into Facebook

    Also, we'd be interested if you're using any sort of beta/preview iOS build. 

    Thanks. 

    • 835464e4944e36e's avatar
      835464e4944e36e
      7 years ago

      Hi there.  That didn't work for me and I am not using anything special.  The same iPad and iPhone I played the game on for years. 

      • TheVikesBull53's avatar
        TheVikesBull53
        7 years ago

        I’m having the same issue I was logged in 5 hours ago took a break then went to play and got signed out and can’t get back in I’ve reinstalled the game reset my iPhone logged out of fb and nothing seems to be working

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