EA the truth please!!
EA is it true that you CAN NOT access a account in madden mobile, even if the UID number is given? I talked to some people on the phone with EA cuz my account was stolen and they said EA's madden mob...
Forum Discussion
Look idk why rbee gave his but I trust the guy I gave my code too. I know he isn't a bad person. I even had a guy named [Removed - Admin.] in my league who hacked a few of our accounts so we reported him. I just want help getting my account back. I'm not giving my code to anyone anymore so I just want help.
EA_Barry
Community Manager
Community ManagerPlease see the following link for information on maintaining account security and for steps to take if your account has been compromised:
https://help.ea.com/en/article/how-to-maintain-account-security/
SullyBoyFootball that's just what I told them. They said they cant get a new code cuz they cant access any ones account. Same thing here I thought the guys wasn't going to steal my account. He was trying to help.
Sully have you called or e-mailed EA on the issue. I have, they couldn't help me tho. Or maybe it was just the person helping me but I would really like my account back EA it would be great if I got it back. Yes, it was a scam the guy pulled on me, but I lost my account it was my bad. No even if we did share information how could we get our accounts back.
Yeah I promise I'll never give any passwords to any ONE EVER AGAIN, but EA please help us.
- All I need is someone to enter the league my friend is in. If he still has my account then he has to send a recovery code so I can get my account back. Maybe they can do the same for you except threaten to report his account if he's a bad dude. And honestly I wanted to email or live chat but I couldn't an email and I waited two hours for the live chat and it never worked so I've been trying to reach the league myself. Problem is you need 85 OVR to enter the league. I've been working about 3 days and I got this new account up to 82 OVR but it'll be hard getting him to 85 quickly.
- I also have a 2nd account that was hacked. Here's the deal: I have the 93 OVR. It was accidentally stolen. I have an 87 OVR. It was hacked and all the good players are gone and it was stolen (on purpose) by the player I mentioned earlier. EA edited the username out of my last post so I won't write it. And then I created a 3rd account in an attempt to rescue the 93 OVR one. Tbh the 87 OVR is trashed and idk how to retrieve it. If I lose this one too. I'll be mad. And sad. If anyone knows a solution please tell us. If you wanna say we shouldn't gave given our recovery codes, shut up we know that and I'm really not in the mood.
- So it turns out that the guy I mentioned earlier stole my account. EA I need help. The guy who has my accounts is using it to gain control of other accounts so he can hack people. Basically screw as many people as possible. Please you have to help me get my account back so he can't attack more people. He hacked the league I was in before he got kicked. This guy is truly terrible. I can give you info on my account. I don't know my UID sadly but I know all other info.
I have my UID number just access my account and send me a recovery code. I also have the recovery code that I sent him, which gave him control over my account.
- EA I'll understand if you reject my request. Truly I will. I can think of a lot of reasons too. Basically I found the scammer with my user and he's willing to trade 12 mil coins for my user. Hope you hook me up with them but I fully understand if you don't.
- EA_Barry
Guys, please, PLEASE, never give anyone your account details or recovery code no matter what they say or promise they will give you. It is not really hacking as you literally just gave your accounts away.
The only way to try to fix this is via an Advisor. We cannot help you directly here on AHQ as it is a public forum, sorry.
Click the following link to get started: https://help.ea.com/en/contact-us/
Thanks.
- Whatever they promise DON'T give it to them. I learned that the hard way.
- I restarted another user, got him to 88 OVR so I'm still having fun, but I wish I could still have my 93 OVR user. Whenever someone asks for your recovery code think of me...and rbee.
They gave me my account back but I cant access it. I had it for a day then it just disappeared and I didn't give my password to any one I don't know whats up with that I just stop playing the game I might play in the new season tho
