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brazilrulles's avatar
brazilrulles
10 years ago

Failing to Login with Facebook on Android

For the past 24hrs, I haven't been able to login to MM16 with my FB account. When I press "Login with Facebook" the circle spins briefly then the app crashes. I can login as guest with no issues. 

(Android)

I have uninstalled/reinstalled MM and FB to no avail and tried on another device - same issue. Please help!!

technical issues

3 Replies

  • SmokSucr's avatar
    SmokSucr
    10 years ago

    There is a setting in Facebook that allows aps to access your account. Is it enabled?

    Looks like this:

    Apps, Websites and Plugins
            Lets you use apps, plugins, games and websites on Facebook and elsewhere.
                                                             Enabled.
    In settings accessed on a PC browser. Not sure if it's available on mobile...

  • brazilrulles's avatar
    brazilrulles
    10 years ago
    I just checked and everything is on, I even turned if off and back on again to see if that would make any difference, but no. Still have same issues.
  • Anonymous's avatar
    Anonymous
    10 years ago
    I had this issue a month back. When you log in as guest and go to your head to head tab does it still show your FB friends? Also does the link account tab in the upper right corner show as well?
    I cleared my RAM then I changed my password, then linked again and everything seemed to work fine.
    If all fair fill out a claim with with EA game advisor for technical support link below. Also make sure you are logged in to your origins account first.
    https://help.ea.com/en/contact-us/?product=madden-nfl-mobile
    Good luck.

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