When did the Live NFL Games end in Tour and why aren’t the Game Day Tokens still redeemable in the Store?There was a full slate of games yesterday and yet no games to play! Why?I have Tokens I can redeem but haven’t seen or read anywhere in-game or on here it would end. Was there any communication it was ending and why can’t my Tokens still be used in the Store??@EA_Blueberry

@EA_Blueberry Blue I know you’re beyond tired of me harping on this but again there’s no in-game communication and it’s wrong in so many ways! I’m not angry and this is not directed at you but you’re my mouthpiece to the team so please share this with them!To my knowledge I only have 1 league player @Leighton3737 who comes onto the various threads like here. The others do not and EA can easily post in-game games ending, currency no longer usable and more rules to the game! We should not have to go outside the game for basic information that can easily be shared in-game! Coming on here should be for additional trouble shooting and or issues they have!Previously you asked me what things I suggest they address and this is just 1 of many!Thanks!

@EA_Blueberry @lkbroach @ElmoPeabody Honestly, most who post here are not young, are not unemployed and are not without obligations outside of this App. Any of the streams I’ve seen advertised are held at like 2pm eastern. Not sure if these guys ever attend staff meetings or walk the floor to manage their personnel, but expecting us to stay up to date on the changes they’re making by attending their meetings in the middle of a typical American business day is … well … they can fill in the blank. By that logic I’m wondering where they’ve been on my Zoom calls, in-person all-calls, feedback sessions, walk-throughs and so on. How do they get my updates if they aren’t attending any of those?When does the trade for GameDay Tokens appear? Otherwise it’s just another currency chillin in the basement of the game.

@lkbroach LIVE NFL Games ended. Raised the concern about the Game Day Tokens up to the team to see if they can still be used in the store.

@EA_BlueberryTY. Was there any previous communication it ended before the season did? I couldn’t find any?

@lkbroach I know Nick mentioned on the stream the live content was put on hold while the team was out on holiday leave. This is also why TOTW came to and end as there was no guarantee of it returning. In the future we'll do our best to set out a reminder about content coming to a hold. I do encourage everyone to tune into the streams during the week live for the latest info and chance at giveaways or watch the recordings when you have spare time. He will go over some community questions that us Forum Community Managers may not be aware of because of how sudden he could get the info.

Game Day Tokens and Redeeming | EA Forums

11 Replies

EA_Blueberry
Community Manager
4 years ago
@lkbroach

LIVE NFL Games ended. Raised the concern about the Game Day Tokens up to the team to see if they can still be used in the store.
lkbroach
Hero
4 years ago
@EA_BlueberryTY. Was there any previous communication it ended before the season did? I couldn’t find any?
EA_Blueberry
Community Manager
4 years ago
@lkbroach

I know Nick mentioned on the stream the live content was put on hold while the team was out on holiday leave. This is also why TOTW came to and end as there was no guarantee of it returning. In the future we'll do our best to set out a reminder about content coming to a hold. I do encourage everyone to tune into the streams during the week live for the latest info and chance at giveaways or watch the recordings when you have spare time. He will go over some community questions that us Forum Community Managers may not be aware of because of how sudden he could get the info.
lkbroach
Hero
4 years ago
@EA_Blueberry Blue I know you’re beyond tired of me harping on this but again there’s no in-game communication and it’s wrong in so many ways! I’m not angry and this is not directed at you but you’re my mouthpiece to the team so please share this with them!

To my knowledge I only have 1 league player @Leighton3737 who comes onto the various threads like here. The others do not and EA can easily post in-game games ending, currency no longer usable and more rules to the game! We should not have to go outside the game for basic information that can easily be shared in-game! Coming on here should be for additional trouble shooting and or issues they have!

Previously you asked me what things I suggest they address and this is just 1 of many!

Thanks!
ElmoPeabody
4 years ago
@lkbroach @EA_Blueberry 100% agree. Communication within the game leaves so much to be desired. You shouldn’t have to watch live-streams to find out when programs end and currency becomes worthless. There’s a News section you go to everyday when you log in, which could be used for updating everyone.
EA_Blueberry
Community Manager
4 years ago
@ElmoPeabody @lkbroach

I think your request is completely fair and ideal. From my perspective seeing what is going on behind the scenes. The team will ask the content creators for feedback on promotions, etc., and some of the features in game could be changed just shortly before it goes live. When in-game art is created and a change is made, you'll then have to update the art which can push time-frames longer or lead to miscommunication. I know for a lot of games certain patches/updates that go Xbox or PlayStation have to get approvals from Sony and Microsoft, so there are time-frames involved on when content is finalized and pushed through a process. The great thing about this Mobile community is that the team will make a lot of decisions based off community feedback so there is a luxury of things moving faster. With that being said, there are times where it might be easier to relay those recent changes on Twitch or through discussions in order to accommodate players on the fly.

We've go a lot of active players in the Madden Mobile and forum community. I'll try my best to provide updates on certain features when possible but I can't say it's not difficult to know what is exactly happening up to the minute due other titles I have to also stay committed to relaying communication to, such as Madden 22, NHL, UFC, and so forth. If you ever come across some info you feel could be helpful for players don't hesitate to toss up a post. We can always consider sticking it for you. We're all in the huddle together.
itsmraj2u
4 years ago
@EA_Blueberry @lkbroach @ElmoPeabody
Honestly, most who post here are not young, are not unemployed and are not without obligations outside of this App. Any of the streams I’ve seen advertised are held at like 2pm eastern. Not sure if these guys ever attend staff meetings or walk the floor to manage their personnel, but expecting us to stay up to date on the changes they’re making by attending their meetings in the middle of a typical American business day is … well … they can fill in the blank. By that logic I’m wondering where they’ve been on my Zoom calls, in-person all-calls, feedback sessions, walk-throughs and so on. How do they get my updates if they aren’t attending any of those?
When does the trade for GameDay Tokens appear? Otherwise it’s just another currency chillin in the basement of the game.
lkbroach
Hero
4 years ago
@itsmraj2u I was close to an Epic with Game day tokens and then unexpectedly it ended! I play the game on a app and not on here which is my beef! They have the ability to share everything we need in-game including end dates on every game or promo.
EA_Blueberry
Community Manager
4 years ago
Hey, @lkbroach

The programs will have the time on when the events end in the top right corner under PROGRAMS when you're viewing them all.
itsmraj2u
4 years ago
@EA_Blueberry @lkbroach Except GameDay because it wasn’t a program, it was embedded on The Tour map during days the NFL had games … like it should have been for Week 17 but wasn’t. My question still remains, when will the currency exchange for GameDay Tokens appear since we weren’t able to exchange them during Week 17? Otherwise it’s a dormant currency and a bunch of wasted stamina.