Forum Discussion

6 years ago

Solved

Garrapolo won’t unlock

Garrapolo is the only captain that has not unlocked. I’m sure it’s a glitch. Would you please fix this. I already did all troubleshooting And contacted EA support. I was referred back to forum. ...

technical issues

EA_Blueberry
6 years ago
Thank you. The Madden Overdrive team is aware of this happening and looking into it. If it's hindering you from upgrading other items please reach out to our Live-Support team again for further assistance. I'm sorry to hear you're affected by this and appreciate the help you've given us.

alli1701

6 years ago

I already talked to Live Support team. They said there is nothing they can do. They told me to post in ea community because developers look there to find bugs or glitches in game. Live Support team said developers were the only ones who could fix problem. Yes, I am level 50+ and I completed the West Coast Training long time ago :-) See uploaded photo

alli1701

6 years ago

screen shot

EA_Blueberry
Community Admin
6 years ago
Can you tap on him and screenshot what it says to unlock him?
- alli1701
  6 years ago
  Here's more screen shots to show that I completed West coast drills long ago. Also, if you look at the screen shot of all the Captains, you will see that other West Coast captains have been unlocked. Please help! Thank you so much!!!
  - EA_Blueberry
    Community Admin
    6 years ago
    Thank you. The Madden Overdrive team is aware of this happening and looking into it. If it's hindering you from upgrading other items please reach out to our Live-Support team again for further assistance. I'm sorry to hear you're affected by this and appreciate the help you've given us.