Having trouble connecting to server

So I've done the latest update and the game now crashes every minute to 2mins. When it happens it says problem connecting to server or that I should make sure I have connection to the internet then reboots the game. There's no certain in-game action that triggers it and seems to happens at random. I have the newest Galaxy ultra and cellphone connection is always good is there any help for this? 

So I've reinstalled the game and done the force stop of the app still having the same issue of connectivity I'm adding between the app and the game server I'm not using WiFi due to the fact that I can't but I have the cell service I'm assuming with full bars 4g lte on the Galaxy ultra so I hope it's not that 

@Buddha__Man1000 

Have you been able to connect since Friday? Due to what is going on all around the world right now, both internet service providers and gaming companies are experiencing significantly higher traffic which is putting some strain on servers. It's possible that with mobile data there was traffic congestion and going WiFi could be a good way to determine whether that's the cause. If you can't get on mobile but can get on with WiFi, we can isolate the root cause.

I've got to test that out haven't tried on wifi yet but does make sense

I’m having the same issue . Game keeps crashing every 2 minute. It was working fine on WiFi up until today . Now the WiFi is useless.  I’ve done. A factory reset on my phone, made a new account in my phone, uninstalled and reinstalled the game, clear cache, turned off my phone for a while, nothing works anymore.  I’ve sent multiple emails and have had no response to my problem. 

@7spyhunt81 

What type of phone do you have and where does it crash on you in game? Is it at the same spot or mode or just completely random?

Do you have a lot of memory available on your device?

I have an iPhone 11, my provider is T-Mobile, internet is from at@t. It crashes randomly every 2 minutes. It could be during a match, opening card packs, chatting with my league. My account is linked through Facebook. I tried playing as a guest and it did the same thing.

@7spyhunt81 

Do you have any pending software updates for your iPhone 11 and did you do anything specific to your iPhone just before this started happening, such as account changes or download any new apps?

It's possible to un-link from Facebook by going to your Facebook and select Settings>Apps to remove Madden Mobile from it. After doing that, try signing back into FB in Madden Mobile. 

If I unlink the madden app from Facebook I will lose everything