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KremaliKekim's avatar
KremaliKekim
3 years ago
Solved

İ CANNOT UNLİNK MY AMAZON ACCOUNT FROM EA

So i have a New Amazon account so i wanted to unlink my old account from EA games BUT THERE İS NO UNLİNK BUTTON OR AMAZON ACCOUNT SHOWİNG İN MY CONNECTİONS SECTİON PLEASE JUST UNLİNK MY OLD ACCOUNT BECAUSE İ CANNOT DO İT + İ CONTACTED WİTH AMAZON SUPPORT THEY SAİD İTS EA'S PROBLEM PLEASE 

Just unlink my Amazon account if u can 😭

technical issues

3 Replies

  • Banie01's avatar
    Banie01
    3 years ago
    @EA_QueenBee Hi 🙂
    I have an issue with unbinking my Amazon account from my EA account.
    I have followed the steps outlined in the unlinking articles.
    That has worked perfectly fine for twitch, steam, Xbox and PSN.
    I go to the "Connections" tab, then select unlink and proceed with unlinking the account.
    For some reason?
    When I click unlink on my Amazon account, nothing happens.
    Every other unlinking attempt brings almost a pop-up, blue screen to confirm you wish to proceed with unlinking the account.
    When I click unlink on Amazon, it just stays as-is.
    Is there any other way to force the account to unlink?

    Thanks
    Banie01
  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    3 years ago
    Hey @Banie01,

    Hmm, I don't think I've come across an issue like that before. But if you need help unlinking your Amazon account, our live support team should be able to take a look for you if you reach out via the following link:

    https://help.ea.com/en/help-home/

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